Privacy & Data Practices

Privacy Policy

This page explains how information may be handled in connection with Phone Cleaner: Free Up Space. It is written to describe the App’s operating model in a direct way: what information may enter the picture, what stays outside our reach in ordinary use, and how we approach support, payments, security, and compliance.

Effective date: December 01, 2025

1. Scope of this notice

This notice applies to information connected with the provision, maintenance, support, and measurement of the App. It covers support communications, purchase-related handling, limited technical records, security-related processing, and the use of service providers that help us keep the product operational.

2. Product model and media handling

The App is built as a storage-management utility. Its ordinary purpose is to help a user review device content, identify items that may no longer be needed, and decide what to keep or remove. For standard cleanup functions, the App is intended to operate within the device environment rather than turn your library into a remotely hosted collection maintained by us.

That distinction matters. We are not presenting the App as a product whose normal workflow depends on collecting your media on our own servers for basic comparison or review.

3. Information you intentionally send us

If you write to us, we may receive your email address, the contents of your message, and any details or attachments you choose to provide. We use that information to respond to your request, investigate reported issues, maintain support history where appropriate, and address subscription or technical questions.

4. Technical records generated by app operations

Like most modern mobile software, the App may generate a limited stream of operational data needed to understand whether the product is functioning properly. Depending on configuration and service integrations, that may include software version, device class, operating system version, locale indicators, crash traces, diagnostic events, subscription state signals, and broad interaction records that help explain stability and feature performance.

We treat these records as service-operation information. They are used to run and improve the product, not to recreate a user’s private media library in another place.

5. Information categories we do not broadly claim

We do not describe ordinary use of the App as requiring access to messages, browsing activity, or unrelated private files. We also do not describe standard storage-cleanup use as a process in which personal photos and videos are routinely uploaded to us and retained as part of a general cloud archive.

6. Why limited operational information may be used

  • to keep the App available, stable, and responsive;
  • to detect malfunctions, crashes, and compatibility issues;
  • to support subscriptions, entitlements, and purchase restoration;
  • to understand aggregate campaign and install performance;
  • to reduce abuse, unauthorized activity, and fraudulent behavior;
  • to make product decisions based on operational evidence.

7. External providers that help run the service

We may use outside providers for infrastructure, diagnostics, analytics, attribution, and subscription administration. These providers may process limited service-related information in line with their roles.

  • Firebase may be used for analytics and diagnostics (privacy policy).
  • RevenueCat may be used for subscription handling (privacy policy).
  • Adjust may be used for attribution and campaign reporting (privacy policy).

Each provider operates under its own terms and policies. Their use does not change the basic description of the App’s ordinary cleanup model given above.

8. Legal grounds that may apply

Where the law requires a legal basis, processing may be grounded on factors such as our legitimate interests in maintaining, securing, analyzing, and improving the App, and where relevant, the need to provide functions or support that you request. Applicable law may impose additional requirements in specific jurisdictions, and this notice should be read accordingly.

9. Narrow-use philosophy

Our approach is to keep the information footprint proportionate to the service being provided. We aim to avoid collecting categories of information that do not materially help us operate, support, secure, or account for the App.

10. App Store purchases and transaction review

If you purchase a subscription or other in-app content through Apple’s App Store, the payment itself is processed within Apple’s billing environment. We do not store full payment card details in our own systems.

In limited cases, a platform operator may request contextual information while evaluating a refund, billing dispute, or account-related issue. If that occurs, we may provide only the specific service-side details reasonably necessary for that review, such as subscription status or basic entitlement history.

11. Cross-border processing

Some providers or technical partners involved in operating the App may handle relevant information in countries outside your own. When such transfers or remote processing occur, we seek to rely on safeguards appropriate to the relationship and the legal framework involved.

12. Retention logic

Information is not kept forever simply because it exists. Retention depends on why the information was created or received. Support correspondence may be kept to preserve context, technical logs may be retained for debugging and security purposes, and purchase-related records may be stored for compliance, accounting, and dispute-resolution needs. When those reasons no longer justify continued storage, records may be deleted, reduced, or de-identified.

13. Security and risk reduction

We use reasonable measures intended to reduce unauthorized access, misuse, loss, and alteration. Those measures may include administrative controls, technical protections, provider due diligence, and internal process limitations. No digital system can promise zero risk, but we work to apply safeguards appropriate to the App’s scale and function.

14. Disclosures required or justified by circumstance

Information may be disclosed where reasonably necessary to comply with law, respond to lawful requests, protect users or services, investigate abuse, enforce our terms, defend legal claims, or support a business event such as a merger, financing transaction, restructuring, or transfer of assets.

15. Rights and requests

Depending on the rules that apply to you, you may have rights involving access, correction, deletion, objection, restriction, or portability. These rights may be subject to conditions, exceptions, or verification steps. We review requests in good faith and respond as required by applicable law.

16. Children’s data

The App is not intended to be used in a way that violates laws protecting children. If we become aware of a situation requiring special handling or removal under applicable law, we will address it in line with the circumstances and the legal requirements involved.

17. Future revisions

We may revise this Policy to reflect product updates, legal developments, provider changes, or clearer explanations of our practices. The most current version will be posted here with its effective date.

18. Contact

Privacy Contact help@sourceryads.com